Supervisor Training

Getting the best from your apprentices

Apprenticeships can offer many advantages – work experience, qualifications, no student debt and loyalty to the firm – but poor apprentice supervision costs any firm both considerable money and time. Unhappy, badly supervised and poorly mentored apprentices will work slowly and ineffectively. They lack motivation and any commitment to the firm.

Apprentices need help and encouragement to absorb information and fit in well within their department. They should not be left to flounder nor to find it all out by themselves. A successful apprenticeship balances the needs of the apprentice, the firm, the department and its supervisors.

Good supervision is dependant upon the development of key interpersonal skills, particularly for teenagers, especially the ability to provide constructive feedback and communicate effectively. These skills are prerequisites for an empowering relationship between the supervisor and the apprentice.


  • The attributes of a good supervisor
  • The role of the supervisor
  • Getting the situation right for the apprentice, the firm, the department, the supervisor
  • Developing the core competencies for effective supervision
  • The Learning Cycle, Learning Styles, and their impact on the relationship between the supervisor and apprentice
  • Delegation- making it work
  • Understanding the learning ladder
  • Giving constructive feedback
  • Paperwork and procedures
  • Developing a competency framework
  • “Reflective Professionalism”


By the end of the workshop, supervisors of apprentices will be able to:

  • recognise the attributes of a good supervisor
  • understand the differing needs of apprentices
  • challenge their own leadership attitudes and habits
  • understand how individuals learn
  • identify ways to build strong relationships within the team
  • effectively delegate for mutual benefit
  • deal with difficult situations

Duration: 3 hours