Coaching and Mentoring

This highly practical module looks at two very useful tools for a manager or supervisor to have at their disposal, namely coaching and mentoring, and how they allow the manager/supervisor to build the competence and effectiveness of their team.


  • Coaching and Mentoring – what are they and what is the difference between them?
  • What are the common skills required for effective coaching and mentoring?
  • The importance and value of coaching
  • Focus on outcomes
  • Coaching for growth
  • Creating a climate for coaching
  • The stages of coaching
  • The TGrow Model
  • Creating a mentoring programme
    • identifying the mentors and engaging the mentees
    • training the mentors
    • establishing the contract

Duration: 6 Hours